Let's figure out if it's our code, or just Network Rail acting up again.
If the app is crashing, the radar isn't saving your route, or the UI is doing something weird, that is entirely on us. We want to fix it immediately.
Drop us an email with your phone model and OS version, and we'll get it sorted.
Email SupportPlatform 1 relies 100% on the official National Rail Darwin data feed. If our app says your train is arriving at Platform 4, but the train doesn't exist, we aren't making it up—that is exactly what the station's control room is broadcasting.
If the data is wrong, you need to channel your rage toward your specific train operating company.